404 Forbidden Error

Hi,

If you are getting an error like :

"Forbidden,

You don't have permission to access / on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.",

It means that your account has been successfully created on our servers and the domain has propagated.

How to resolve?

To remove this page, you will need to upload an actual file on our server . To do this:


1> Login to cpanel
2> Click on file manager
3> Select your domain and click on Go
4> Upload your content in that directory, make sure you are in "public_html"  directory. 
5> make sure your files contain an index.html / index.php file or else the error will be persistent. If you have created a file like home.html, please rename it to index.html and update all lnks on your website accordingly

Thank you for reading this

  • 0 Users Found This Useful
Was this answer helpful?

Related Articles

How to change DNS Zone in cPanel?

How to change DNS zones (MX, CNAME, and A records)Shared: With cPanel 11.25, you now have...

How to configure outlook??

Please check below settings to configure email account...

How to create cpanel accounts in whm

1> Login to cpanel2> Click on WHM3> Click on Create new account in left panel4>...

How to create nameservers

How to create private name servers?   Follow the below given steps to create the private...

How to create new add on domain?

How do I create and remove an Addon Domain? An addon domain is a secondary domain hosted on...